Printing pdf file cuts off lower part of document

Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more

Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.

Windows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn more

Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.

• HP Community
• Archived Topics
• Printers Archive
• Bottom of page cut off when printing

Bottom of page cut off when printing

• Mark Topic as New
• Mark Topic as Read
• Float this Topic for Current User
• Bookmark
• Subscribe
• Mute
• Printer Friendly Page

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.

The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

Create an account on the HP Community to personalize your profile and ask a question

Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-26-2019 07:01 AM - edited ‎09-26-2019 07:02 AM

When I print anything (PDF, web page) or use my printer's scanner to copy anything, the bottom of the page is cut off. And the top margin of the page is too large. It appears like everything has been shifted down half an inch, and off the page.

Things I have tried:

• Confirmed that my page size is set to Letter, and that I am printing on Letter-sized paper.
• Searched for some kind of "margin" setting -- cannot find any setting either in Google, Adobe, or the printer's settings.

This has been happening for as long as I've owned the printer (years). Since it seems to happen for any type of document I print from any program, I suspect it's something related to the printer and not to any specific document I'm printing or program I'm using. Any suggestions on settings to adjust or things to try would be appreciated!

Photos showing examples. Note that this was printed double-sided, so the second page is cut off at the top of the page instead of the bottom.

When printing double-sided, the top of the page is cut off. A whole sentence was lost.

• Tags:
• HP Deskjet 3577

‎09-30-2019 05:08 PM

Thank you for highlighting the link. As suggested in step #4, I examined the settings again in Chrome. I tried adjusting the Margin setting from "None" to "Default" and this resolved the issue when printing from Chrome. I will look for a similar setting next time I print from another application.

It's surprising that setting margins to "None" cuts off text. I would expect it to be smart enough to include all the content, and just minimize the white space around the content. There must be some funny logic in Chrome or in the HP printer that tries to scale just the width without considering the height of the document.

• Tags:
• HP Deskjet 3577

sandytechy20

‎09-28-2019 03:01 PM

Welcome to HP support community.

Align the ink cartridges

1. Load plain white paper into the input tray.
2. Search Windows for the name of your printer, and then click your printer in the list of results. HP Printer Assistant opens.
3. Click Maintain Your Printer. The printer toolbox opens.
4. On the Device Services tab, click Align Cartridges . The printer prints an alignment page with rows of numbered boxes. Each box on the page consists of two sets of lines.
5. On the alignment page, find the box in row A in which the two sets of lines overlap the most, for example, A10.
6. In the printer software, select that box from the A drop-down list.
7. Repeat these steps for each row of boxes on the alignment page.
8. Click Done.

You can refer this HP support community:- Click here

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Sandytechy20
I am an HP Employee